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How to Hard or Soft Reset ZTE Axon 9 Pro

The Axon 9 Pro is one of the most adorable smartphones with incredible features released by ZTE having that perfect: 6.21inches display, 6GB RAM, 128GB ROM, runs Android OS 8.1 Oreo, has long-lasting battery capacity, connectivity, multiple audio and video playing formats. But if for any reason you want to hard or soft reset your Axon 9 Pro then this is a DIY guide for you.

Need to go through the phone specs? You will find full specifications of ZTE Axon 9 Pro here.

Users of Android smartphones like ZTE Axon 9 Pro mostly carry out a reset when the device becomes unresponsive or probably when they want to hand to the ZTE Axon 9 Pro or related device to someone else as a gift. But just before you proceed with your device reset do ensure you go through our quick fixing guide for camera, Bluetooth, SIM, Wi-Fi, YouTube or other issues that might be the reason you want to hard or soft reset ZTE Axon 9 Pro.

Just before you follow the tips below to hard or soft reset your ZTE Axon 9 Pro. Do a backup of your personal data:

·         Setup an auto or carry out a manual backup regularly of your ZTE Axon 9 Pro following our guide here with data or Wi-Fi connection.

·         You can also backup your ZTE Axon 9 Pro offline – without internet connection following the steps provided here.

·         If the issue is password related. Be sure to check our tutorial on how to unlock forgotten Axon 9 Pro password without losing your data.

Here are steps on how to hard reset ZTE Axon 9 Pro:

Step 1: You might want to backup data because the reset will set your ZTE Axon 9 Pro back to its factory mode. Else move to step 2.

Step 2: Ensure that your ZTE Axon 9 Pro is charged to a minimum of 50% before you proceed.

Step 3: Hold down the volume up (or volume down) key and power button simultaneously for thirty (30) seconds or until the “Android or ZTE Logo” shows up.

Step 4: Use to volume key to Select “Wipe data/factory data reset”.

Step 5: Sit back and watch your wipe and after reset select “Reboot system now” and use the power button to accept.

Here is how to soft/factory reset ZTE Axon 9 Pro:

This option requires that the device must be in a good working condition which will enable to access the settings and do the reset.

Turn on the ZTE Axon 9 Pro if switched off.

Go to Settings

Backup & Reset menu.

Factory data reset.

Press the “Reset phone” option

That’s all, your ZTE Axon 9 Pro will erase everything in it and boot afresh.

Disclaimer: How to hard or soft reset guide for ZTE Axon 9 Pro by THEUPSPOT is mainly for education purpose and we are in no way responsible for any data lost or whatsoever makes your device warranty void. So, we strongly recommend you first of all try to locate your phone’s support centre where the issue(s) might be fixed free or low cost. Although, this guide here is a do it yourself (DIY) free tutorial.


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