Vivo U20 Quick Fixing Guide for Camera, Bluetooth, SIM, Wi-Fi,
YouTube and Other Issues

The
specifications and features of Vivo U20 says a lot of how incredibly awesome
the device will always be in the hands of people who desire to live a smarter
life in this digital age where everything is going mobile. The U20 is one of
the leading smartphone devices out there that makes it possible for users to be
able to do this or that at anywhere or anytime which is exactly what the word
mobile stands for. But from THEUPSPOT we see the Vivo U20 like other
devices out there that isn’t 100% exempted from having issues as time goes on
because its mere hardware (body) well designed with coded instructions to make
it usable (spirit and soul).

 Note: After trying the Vivo U20 quick fixing
steps for any of the mentioned issues below you might want to consider doing a hard or soft reset or our guide on how to flash VivoU20 back to its factory state when you purchased it.

 

Below Are Some Issues and Fixing You Can Apply to Your Vivo
U20 Device:

1.       Camera failure – can’t connect
to camera fixing on U20

2.       Unfortunately, YouTube has
stopped working on Vivo U20

3.       Wi-Fi connection issue and
fixing on U20

4.       Bluetooth connection issue on U20

5.       SIM Issue on Vivo U20

6.       Performance Issues on Vivo U20

7.       SD Card not detected on Vivo U20

8.       Battery drains fast and charge
slowing on Vivo U20

9.       Overheating Issue on Vivo U20

10.   Touchscreen not responding on Vivo U20

11.   Earpiece Sounds Robotic on U20

#1 – Camera failure – can’t connect to camera

A
camera is one of the major thing users check for in Vivo smartphones or other
related devices when they want to buy a new or even a used phone. Recently,
we’ve seen a tremendous upgrade in the cameras of newly released Vivo (U20)
phones and devices from other manufacturers which simply means the camera is
one of the most valuable assets of Vivo U20 and other devices.

However,
as an experienced smartphone technician who has fixed several Vivo devices
ranging from software to hardware issues. I have come across several cases of
camera malfunction both in Vivo (U20) and other leading brands devices which is
why I have written this post on how to troubleshoot and fix this issue in six
different ways.

So, if
you are having issues with your new or old Vivo U20 smartphone camera? You’re
unable to snap pictures, the app shows failure or error notice? Here are six
possible ways to that might fix the camera issue of Vivo U20 device. But please
do not disassemble your U20 phone if it is still under the warranty period else
you won’t be eligible to request a replacement or free fixing that the warranty
covers.

·         Unmount the SD Card inserted in
your U20 or Replace it with a new one.

·         Check the Camera module of your
U20 and make sure it I not loose. Tighten up loosed screws if possible.

·         Tap the Vivo U20 camera like
two to three times.

·         Perform a factory reset to see
if it will fix your Vivo U20 device.

·         Change the U20 Camera Module.
You can place an order for one from any of the leading online stores like
Amazon or eBay.

·         Still can’t fix the U20 camera
failure with the previous tips. Then, send your Vivo U20 back to the supplier
for repair if it is still under warranty. Else, look for a smartphone
technician.

#2 – Unfortunately, YouTube has stopped working on Vivo U20

There
is nothing or little you can do when your Vivo U20 becomes unresponsive due to
error which shows a notice that “Unfortunately, YouTube has stopped working”
which rarely occurs in Vivo devices. You probably won’t be able to run and or
use any other application. When you try to launch or use other application in
that Vivo U20 it will pop up a screen that shows you the errors notice with no
other option other than to press OK to dismiss that notice.

·         
Reboot your U20 and quickly navigate to.

·         
Settings >> Apps >> All Programs >> YouTube

·         
Re-Enable the app and that should solve your U20 problem.

·         
Or try uninstalling, reinstalling and updated the YouTube
application you have installed.

#3 – Wi-Fi connection issue and fixing on Vivo U20

·         Go to your U20 settings and
press the connection option.

·         Next, press the Wi-Fi option.

·         Now, your Vivo U20 will auto
scan for nearby networks to join and will show them on the screen.

·         After the first scan ends, tap
for a few seconds on the Wi-Fi you want to connect and press the forget option.

·         Again, tap that same network and
input the authentication details and save it. Although, open networks don’t
require any password for access.

·         Be sure to confirm that your
connection from your network service provider is OK and your router, if that is
what you are using, is working perfectly.

#4 – Bluetooth connection issue and fixing on Vivo U20

·         Put off your Vivo U20 and
reboot it again to see if that will automatically solve the problem.

·         Clear the list of devices
already added and re-add the device you want to pair with.

·         Check to be sure that your U20
Bluetooth is set to discoverable. So, other devices can see it and be able to
connect to it.

·         Check your U20 power section to
make sure it wasn’t set to power saving mode.

·         Try clearing the Bluetooth data
and or cache to see if it will fix it.

·         Reboot your Vivo U20 again.

·         If all the other options still
do not fix it. Then, you might need to try a factory reset.

#5 – SIM Issue and fixing on Vivo U20

• Confirm that your SIM is working
  properly by trying it on another device.
• Check to see that you have inserted
  SIM to your U20 correctly.
• Check see that your SIM tray is not
  damaged.
• If the SIM is too old, then go for a
  SIM swap before you use it in your Vivo U20 new device.
• Make sure there are no compatibility
  issues related to the frequency
• If the problem still persists, hand
  your U20 over to a technician for a proper check.

#6 – Performance Issues and fixing on Vivo U20

• Check to see if your U20 storage
  filled. It comes with large ROM by default and if you fill it completely,
  of course, it will put some burden on the processor and on the RAM which
  could lead to this problem
• Check to see if there is a virus
  piloting the issue.
• Update all apps running on your Vivo U20
• Avoid using your U20 while charging
• Remove all the third-party apps you
  installed

#7 – SD Card not detected and fixing on Vivo U20

• First of all, make sure your card is
  under 32GB. In case you too are facing them, the methods below can help
  you to keep up the pace. GB which is the upper limit on using an SD card
  on this device.
• Confirm that your microSD card is
  compatible with the device
• Take off and reinsert the SD card
  again after restarting the device
• Try to format the SD card with a
  system and reinsert it in your U20.
• Try that Card on another device and
  try other SD card in your Vivo U20 to be able to isolate the issue.
• Confirm that your SD card slot is not
  damaged.

#8 – Battery drains fast and charge slowing and fixing on Vivo
U20

• Make sure your Vivo U20 has all the
  latest updates installed.
• Sometimes it could be due to the
  memory card also. Remove it and see if the problem is gone
• Make sure you using the authorized
  charger or similar charger to the one that came with your U20.
• Turn off the unwanted notifications as
  they always consume extra battery
• Put off Wi-Fi, Bluetooth when they are
  not in use
• Ensure that the battery is not
  physically damaged
• Ensure there’s not any lint, dust, or
  debris in the charging port.
• Impose a strict upper limit on the
  data and screen issue
• Make sure you using the brightness
  level as per the recommended level
• Keep the display off when not in use.
• Ensure you charge your U20 battery
  only after consuming all the juice in it
• Take off your U20 case to ensure a
  better charger connection.
• Check to see if all apps are
  up-to-date. If not, update them immediately
• If your Vivo U20 battery is draining
  too quickly, the most common factor is the installation of third-party
  apps. As already mentioned, you need to disable it by taking your phone
  into the safe mode.
• Ensure that apps and features are
  closed when not in use

#9 – Overheating Issue and fixing on Vivo U20

• Remove the apps which you downloaded
  just before when the issue was noticed.
• Avoid multitasking if the tasks are
  bulky and time-consuming
• Don’t use any other charger than the
  one which comes with your U20
• Keep the brightness under control.
  Light emitting screen also emits heat in the equal amount
• Ensure there is no extra burden on RAM
  due to any reason and the processor. They release a lot of heat while
  performing their task
• Ensure all the accessories you connect
  with your device and genuine and authorized
• Clear app data and or cache and see if
  the problem is fixed.
• Make sure the output of the power bank
  is as per the device needs if you use the same
• Update your U20 to the latest version
  if you haven’t
• Ensure the problem is not there due to
  the carry case you installed on your phone

#10 – Touchscreen not responding and fixing on Vivo U20

• First of all, try a reboot of your Vivo
  U20
• Download and install any pending
  update on your U20.
• There could be a software problem in
  some cases and the touch screen is unable to perform its tasks
• Screen issues are often mistaken with
  other issues. so, you need to be careful about this
• See if the battery is having some
  juice in it when you try to turn your device or and it doesn’t respond
• Ensure you are not wearing mittens or
  gloves while using your device
• Clean the screen and make sure there
  are no oil or dust particles
• Watch closely to see I if the screen
  physically damaged
• Ensure there is no liquid damage
  caused to the screen
• Remove the screen protectors and see
  if the issue is gone. Of course, the problem could be due to this reason
  also
• Last option is to perform a factory
  restore.
• If the issue is still there, you need
  to contact the support

#11 – Earpiece Sounds Robotic and fixing on U20

• Try another good earpiece for doing a
  phone call.
• When on a phone call press the volume
  up button to make the sound louder.
• This will help to make the other
  person more audible and will not remove the robotic tone of hands-free.

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