The
specifications and features of Vivo Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89,
Vivo Z3x, Vivo Z5x says a lot of how incredibly awesome the device will always
be in the hands of people who desire to live a smarter life in this digital age
where everything is going mobile. The Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo
Y89, Vivo Z3x, Vivo Z5x is one of the leading smartphone devices out there that
makes it possible for users to be able to do this or that at anywhere or
anytime which is exactly what the word mobile stands for. But
from THEUPSPOT we see the Vivo Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo
Y89, Vivo Z3x, Vivo Z5x like other devices out there that isn’t 100% exempted
from having issues as time goes on because its mere hardware (body) well
designed with coded instructions to make it usable (spirit and soul).

 Note: After trying the Vivo Vivo V15, Vivo
V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x quick fixing steps for any of
the mentioned issues below you might want to consider doinga hard or soft reset or our guide on how to flash VivoVivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x back to its factory state when you purchased it.

 

Below Are Some Issues and Fixing You Can Apply to Your Vivo
Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x Device:

1.       Camera failure – can’t connect
to camera fixing on Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo
Z5x

2.       Unfortunately, YouTube has
stopped working on Vivo Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x,
Vivo Z5x

3.       Wi-Fi connection issue and
fixing on Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

4.       Bluetooth connection issue on Vivo
V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

5.       SIM Issue on Vivo Vivo V15,
Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

6.       Performance Issues on Vivo Vivo
V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

7.       SD Card not detected on Vivo Vivo
V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

8.       Battery drains fast and charge
slowing on Vivo Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

9.       Overheating Issue on Vivo Vivo
V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

10.   Touchscreen not responding on Vivo Vivo
V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

11.   Earpiece Sounds Robotic on Vivo
V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

#1 – Camera failure – can’t connect to camera

A
camera is one of the major thing users check for in Vivo smartphones or other
related devices when they want to buy a new or even a used phone. Recently,
we’ve seen a tremendous upgrade in the cameras of newly released Vivo (Vivo
V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x) phones and devices
from other manufacturers which simply means the camera is one of the most
valuable assets of Vivo Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x,
Vivo Z5x and other devices.

However,
as an experienced smartphone technician who has fixed several Vivo devices
ranging from software to hardware issues. I have come across several cases of
camera malfunction both in Vivo (Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89,
Vivo Z3x, Vivo Z5x) and other leading brands devices which is why I have
written this post on how to troubleshoot and fix this issue in six different
ways.

So, if
you are having issues with your new or old Vivo Vivo V15, Vivo V15 Pro, Vivo
Y17, Vivo Y89, Vivo Z3x, Vivo Z5x smartphone camera? You’re unable to snap
pictures, the app shows failure or error notice? Here are six possible ways to
that might fix the camera issue of Vivo Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo
Y89, Vivo Z3x, Vivo Z5x device. But please do not disassemble your Vivo V15,
Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x phone if it is still under
the warranty period else you won’t be eligible to request a replacement or free
fixing that the warranty covers.

·         Unmount the SD Card inserted in
your Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x or Replace
it with a new one.

·         Check the Camera module of your
Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x and make sure it
I not loose. Tighten up loosed screws if possible.

·         Tap the Vivo Vivo V15, Vivo V15
Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x camera like two to three times.

·         Perform a factory reset to see
if it will fix your Vivo Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x,
Vivo Z5x device.

·         Change the Vivo V15, Vivo V15
Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x Camera Module. You can place an
order for one from any of the leading online stores like Amazon or eBay.

·         Still can’t fix the Vivo V15,
Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x camera failure with the
previous tips. Then, send your Vivo Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89,
Vivo Z3x, Vivo Z5x back to the supplier for repair if it is still under
warranty. Else, look for a smartphone technician.

#2 – Unfortunately, YouTube has stopped working on Vivo Vivo
V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

There
is nothing or little you can do when your Vivo Vivo V15, Vivo V15 Pro, Vivo
Y17, Vivo Y89, Vivo Z3x, Vivo Z5x becomes unresponsive due to error which shows
a notice that “Unfortunately, YouTube has stopped working” which rarely occurs
in Vivo devices. You probably won’t be able to run and or use any other
application. When you try to launch or use other application in that Vivo Vivo
V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x it will pop up a
screen that shows you the errors notice with no other option other than to
press OK to dismiss that notice.

·       Reboot your Vivo V15, Vivo V15
Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x and quickly navigate to.

·       Settings >> Apps >>
All Programs >> YouTube

·       Re-Enable the app and that
should solve your Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo
Z5x problem.

·       Or try uninstalling,
reinstalling and updated the YouTube application you have installed.

#3 – Wi-Fi connection issue and fixing on Vivo Vivo V15,
Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

·         Go to your Vivo V15, Vivo V15
Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x settings and press the connection
option.

·         Next, press the Wi-Fi option.

·         Now, your Vivo Vivo V15, Vivo
V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x will auto scan for nearby
networks to join and will show them on the screen.

·         After the first scan ends, tap
for a few seconds on the Wi-Fi you want to connect and press the forget option.

·         Again, tap that same network
and input the authentication details and save it. Although, open networks don’t
require any password for access.

·         Be sure to confirm that your
connection from your network service provider is OK and your router, if that is
what you are using, is working perfectly.

#4 – Bluetooth connection issue and fixing on Vivo Vivo
V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

·         Put off your Vivo Vivo V15,
Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x and reboot it again to see
if that will automatically solve the problem.

·         Clear the list of devices
already added and re-add the device you want to pair with.

·         Check to be sure that your Vivo
V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x Bluetooth is set to
discoverable. So, other devices can see it and be able to connect to it.

·         Check your Vivo V15, Vivo V15
Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x power section to make sure it
wasn’t set to power saving mode.

·         Try clearing the Bluetooth data
and or cache to see if it will fix it.

·         Reboot your Vivo Vivo V15, Vivo
V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x again.

·         If all the other options still
do not fix it. Then, you might need to try a factory reset.

#5 – SIM Issue and fixing on Vivo Vivo V15, Vivo V15 Pro,
Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

• Confirm that your SIM is working
  properly by trying it on another device.
• Check to see that you have inserted
  SIM to your Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x
  correctly.
• Check see that your SIM tray is not
  damaged.
• If the SIM is too old, then go for a
  SIM swap before you use it in your Vivo Vivo V15, Vivo V15 Pro, Vivo Y17,
  Vivo Y89, Vivo Z3x, Vivo Z5x new device.
• Make sure there are no compatibility
  issues related to the frequency
• If the problem still persists, hand
  your Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x over
  to a technician for a proper check.

#6 – Performance Issues and fixing on Vivo Vivo V15, Vivo
V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

• Check to see if your Vivo V15, Vivo
  V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x storage filled. It comes
  with large ROM by default and if you fill it completely, of course, it
  will put some burden on the processor and on the RAM which could lead to
  this problem
• Check to see if there is a virus
  piloting the issue.
• Update all apps running on your Vivo Vivo
  V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x
• Avoid using your Vivo V15, Vivo V15
  Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x while charging
• Remove all the third-party apps you
  installed

#7 – SD Card not detected and fixing on Vivo Vivo V15,
Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

• First of all, make sure your card is
  under 32GB. In case you too are facing them, the methods below can help
  you to keep up the pace. GB which is the upper limit on using an SD card
  on this device.
• Confirm that your microSD card is
  compatible with the device
• Take off and reinsert the SD card
  again after restarting the device
• Try to format the SD card with a
  system and reinsert it in your Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89,
  Vivo Z3x, Vivo Z5x.
• Try that Card on another device and
  try other SD card in your Vivo Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89,
  Vivo Z3x, Vivo Z5x to be able to isolate the issue.
• Confirm that your SD card slot is not
  damaged.

#8 – Battery drains fast and charge slowing and fixing on Vivo
Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

• Make sure your Vivo Vivo V15, Vivo V15
  Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x has all the latest updates
  installed.
• Sometimes it could be due to the
  memory card also. Remove it and see if the problem is gone
• Make sure you using the authorized
  charger or similar charger to the one that came with your Vivo V15, Vivo V15
  Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x.
• Turn off the unwanted notifications as
  they always consume extra battery
• Put off Wi-Fi, Bluetooth when they are
  not in use
• Ensure that the battery is not
  physically damaged
• Ensure there’s not any lint, dust, or
  debris in the charging port.
• Impose a strict upper limit on the
  data and screen issue
• Make sure you using the brightness
  level as per the recommended level
• Keep the display off when not in use.
• Ensure you charge your Vivo V15, Vivo
  V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x battery only after
  consuming all the juice in it
• Take off your Vivo V15, Vivo V15 Pro,
  Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x case to ensure a better charger
  connection.
• Check to see if all apps are
  up-to-date. If not, update them immediately
• If your Vivo Vivo V15, Vivo V15 Pro,
  Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x battery is draining too quickly,
  the most common factor is the installation of third-party apps. As already
  mentioned, you need to disable it by taking your phone into the safe mode.
• Ensure that apps and features are
  closed when not in use

#9 – Overheating Issue and fixing on Vivo Vivo V15, Vivo
V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

• Remove the apps which you downloaded
  just before when the issue was noticed.
• Avoid multitasking if the tasks are
  bulky and time-consuming
• Don’t use any other charger than the
  one which comes with your Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo
  Z3x, Vivo Z5x
• Keep the brightness under control.
  Light emitting screen also emits heat in the equal amount
• Ensure there is no extra burden on RAM
  due to any reason and the processor. They release a lot of heat while
  performing their task
• Ensure all the accessories you connect
  with your device and genuine and authorized
• Clear app data and or cache and see if
  the problem is fixed.
• Make sure the output of the power bank
  is as per the device needs if you use the same
• Update your Vivo V15, Vivo V15 Pro,
  Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x to the latest version if you
  haven’t
• Ensure the problem is not there due to
  the carry case you installed on your phone

#10 – Touchscreen not responding and fixing on Vivo Vivo
V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

• First of all, try a reboot of your Vivo
  Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x
• Download and install any pending
  update on your Vivo V15, Vivo V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo
  Z5x.
• There could be a software problem in
  some cases and the touch screen is unable to perform its tasks
• Screen issues are often mistaken with
  other issues. so, you need to be careful about this
• See if the battery is having some
  juice in it when you try to turn your device or and it doesn’t respond
• Ensure you are not wearing mittens or
  gloves while using your device
• Clean the screen and make sure there
  are no oil or dust particles
• Watch closely to see I if the screen
  physically damaged
• Ensure there is no liquid damage
  caused to the screen
• Remove the screen protectors and see
  if the issue is gone. Of course, the problem could be due to this reason
  also
• Last option is to perform a factory
  restore.
• If the issue is still there, you need
  to contact the support

#11 – Earpiece Sounds Robotic and fixing on Vivo V15, Vivo
V15 Pro, Vivo Y17, Vivo Y89, Vivo Z3x, Vivo Z5x

• Try another good earpiece for doing a
  phone call.
• When on a phone call press the volume
  up button to make the sound louder.
• This will help to make the other
  person more audible and will not remove the robotic tone of hands-free.

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