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The Dos and Don’ts of Writing A Business Email

There are little things that can stain your work image
like a poorly written email sent.

Please note that it doesn’t matter if you’re the senior
manager or simply the SIWES, it’s good to adhere to a few rules when typing a business

Below are a few rules to follow when creating
a business email;

  • Make use of salutation when beginning your emails. The
    use of ‘Hey’ or ‘Hi’ show lack of maturity. So, ensure to start with “Good
    morning,” “Good day” or a simple “Hello” will suffice.
  • Never, I repeat, never address the subject lines with
    words like, ‘Howfar,’ ‘Hi,’ ‘Hey,’. Avoid abbreviating your messages. Always be
    concise and straight to the point in your emails.
  • Do an Introduction of yourself, for example “My name
    is Kerri Brown and I am a Fashion Editor writing to you about . . .”
  • It is important for you to know the organisation’s way
    of writing emails so as to follow the required guidelines.
  • Avoid the use of Humor and Sarcasm. Just Don’t.
  • Don’t Forget the Conversation Closer
  • When informing the recipient that a response isn’t
    needed, close with “No reply necessary,” “Best,” “Thank you” or any other
    appropriate phrase.
  • Make sure to double-check your message and any attachments
    to it. Proofread.
  • Enable the “Protect Privacy” Button for every email sent.
  • Last but certainly not the least, always reply to your
    emails on time. It is deemed unprofessional and rude to leave a message hanging
    for long. The acceptable time range is within the 24hours of message received.

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