The Dos and Don’ts of Writing A Business Email
|There are little things that can stain your work image
like a poorly written email sent.
Please note that it doesn’t matter if you’re the senior
manager or simply the SIWES, it’s good to adhere to a few rules when typing a business
email.
Below are a few rules to follow when creating
a business email;
- Make use of salutation when beginning your emails. The
use of ‘Hey’ or ‘Hi’ show lack of maturity. So, ensure to start with “Good
morning,” “Good day” or a simple “Hello” will suffice. - Never, I repeat, never address the subject lines with
words like, ‘Howfar,’ ‘Hi,’ ‘Hey,’. Avoid abbreviating your messages. Always be
concise and straight to the point in your emails. - Do an Introduction of yourself, for example “My name
is Kerri Brown and I am a Fashion Editor writing to you about . . .” - It is important for you to know the organisation’s way
of writing emails so as to follow the required guidelines. - Avoid the use of Humor and Sarcasm. Just Don’t.
- Don’t Forget the Conversation Closer
- When informing the recipient that a response isn’t
needed, close with “No reply necessary,” “Best,” “Thank you” or any other
appropriate phrase. - Make sure to double-check your message and any attachments
to it. Proofread. - Enable the “Protect Privacy” Button for every email sent.
- Last but certainly not the least, always reply to your
emails on time. It is deemed unprofessional and rude to leave a message hanging
for long. The acceptable time range is within the 24hours of message received.