The
specifications and features of Vivo Z1Pro, Z1x, Z5 says a lot of how incredibly
awesome the device will always be in the hands of people who desire to live a
smarter life in this digital age where everything is going mobile. The Z1Pro,
Z1x, Z5 is one of the leading smartphone devices out there that makes it possible
for users to be able to do this or that at anywhere or anytime which is exactly
what the word mobile stands for. But from THEUPSPOT we see the Vivo Z1Pro,
Z1x, Z5 like other devices out there that isn’t 100% exempted from having
issues as time goes on because its mere hardware (body) well designed with
coded instructions to make it usable (spirit and soul).

 Note: After trying the Vivo Z1Pro, Z1x, Z5
quick fixing steps for any of the mentioned issues below you might want to consider doing a hard or soft reset or our guide on how to flash VivoZ1Pro, Z1x, Z5 back to its factory state when you purchased it.

 

Below Are Some Issues and Fixing You Can Apply to Your Vivo
Z1Pro, Z1x, Z5 Device:

1.       Camera failure – can’t connect
to camera fixing on Z1Pro, Z1x, Z5

2.       Unfortunately, YouTube has
stopped working on Vivo Z1Pro, Z1x, Z5

3.       Wi-Fi connection issue and
fixing on Z1Pro, Z1x, Z5

4.       Bluetooth connection issue on Z1Pro,
Z1x, Z5

5.       SIM Issue on Vivo Z1Pro, Z1x,
Z5

6.       Performance Issues on Vivo Z1Pro,
Z1x, Z5

7.       SD Card not detected on Vivo Z1Pro,
Z1x, Z5

8.       Battery drains fast and charge
slowing on Vivo Z1Pro, Z1x, Z5

9.       Overheating Issue on Vivo Z1Pro,
Z1x, Z5

10.   Touchscreen not responding on Vivo Z1Pro,
Z1x, Z5

11.   Earpiece Sounds Robotic on Z1Pro,
Z1x, Z5

#1 – Camera failure – can’t connect to camera

A
camera is one of the major thing users check for in Vivo smartphones or other
related devices when they want to buy a new or even a used phone. Recently,
we’ve seen a tremendous upgrade in the cameras of newly released Vivo (Z1Pro,
Z1x, Z5) phones and devices from other manufacturers which simply means the
camera is one of the most valuable assets of Vivo Z1Pro, Z1x, Z5 and other
devices.

However,
as an experienced smartphone technician who has fixed several Vivo devices
ranging from software to hardware issues. I have come across several cases of
camera malfunction both in Vivo (Z1Pro, Z1x, Z5) and other leading brands
devices which is why I have written this post on how to troubleshoot and fix
this issue in six different ways.

So, if
you are having issues with your new or old Vivo Z1Pro, Z1x, Z5 smartphone
camera? You’re unable to snap pictures, the app shows failure or error notice?
Here are six possible ways to that might fix the camera issue of Vivo Z1Pro,
Z1x, Z5 device. But please do not disassemble your Z1Pro, Z1x, Z5 phone if it
is still under the warranty period else you won’t be eligible to request a
replacement or free fixing that the warranty covers.

·         Unmount the SD Card inserted in
your Z1Pro, Z1x, Z5 or Replace it with a new one.

·         Check the Camera module of your
Z1Pro, Z1x, Z5 and make sure it I not loose. Tighten up loosed screws if
possible.

·         Tap the Vivo Z1Pro, Z1x, Z5
camera like two to three times.

·         Perform a factory reset to see
if it will fix your Vivo Z1Pro, Z1x, Z5 device.

·         Change the Z1Pro, Z1x, Z5
Camera Module. You can place an order for one from any of the leading online
stores like Amazon or eBay.

·         Still can’t fix the Z1Pro, Z1x,
Z5 camera failure with the previous tips. Then, send your Vivo Z1Pro, Z1x, Z5
back to the supplier for repair if it is still under warranty. Else, look for a
smartphone technician.

#2 – Unfortunately, YouTube has stopped working on Vivo Z1Pro,
Z1x, Z5

There
is nothing or little you can do when your Vivo Z1Pro, Z1x, Z5 becomes
unresponsive due to error which shows a notice that “Unfortunately, YouTube has
stopped working” which rarely occurs in Vivo devices. You probably won’t be
able to run and or use any other application. When you try to launch or use
other application in that Vivo Z1Pro, Z1x, Z5 it will pop up a screen that
shows you the errors notice with no other option other than to press OK to
dismiss that notice.

·         
Reboot your Z1Pro, Z1x, Z5 and quickly navigate to.

·         
Settings >> Apps >> All Programs >> YouTube

·         
Re-Enable the app and that should solve your Z1Pro, Z1x, Z5
problem.

·         
Or try uninstalling, reinstalling and updated the YouTube
application you have installed.

#3 – Wi-Fi connection issue and fixing on Vivo Z1Pro, Z1x,
Z5

·         Go to your Z1Pro, Z1x, Z5
settings and press the connection option.

·         Next, press the Wi-Fi option.

·         Now, your Vivo Z1Pro, Z1x, Z5
will auto scan for nearby networks to join and will show them on the screen.

·         After the first scan ends, tap
for a few seconds on the Wi-Fi you want to connect and press the forget option.

·         Again, tap that same network
and input the authentication details and save it. Although, open networks don’t
require any password for access.

·         Be sure to confirm that your
connection from your network service provider is OK and your router, if that is
what you are using, is working perfectly.

#4 – Bluetooth connection issue and fixing on Vivo Z1Pro,
Z1x, Z5

·         Put off your Vivo Z1Pro, Z1x,
Z5 and reboot it again to see if that will automatically solve the problem.

·         Clear the list of devices
already added and re-add the device you want to pair with.

·         Check to be sure that your Z1Pro,
Z1x, Z5 Bluetooth is set to discoverable. So, other devices can see it and be
able to connect to it.

·         Check your Z1Pro, Z1x, Z5 power
section to make sure it wasn’t set to power saving mode.

·         Try clearing the Bluetooth data
and or cache to see if it will fix it.

·         Reboot your Vivo Z1Pro, Z1x, Z5
again.

·         If all the other options still
do not fix it. Then, you might need to try a factory reset.

#5 – SIM Issue and fixing on Vivo Z1Pro, Z1x, Z5

• Confirm that your SIM is working
  properly by trying it on another device.
• Check to see that you have inserted
  SIM to your Z1Pro, Z1x, Z5 correctly.
• Check see that your SIM tray is not
  damaged.
• If the SIM is too old, then go for a
  SIM swap before you use it in your Vivo Z1Pro, Z1x, Z5 new device.
• Make sure there are no compatibility
  issues related to the frequency
• If the problem still persists, hand
  your Z1Pro, Z1x, Z5 over to a technician for a proper check.

#6 – Performance Issues and fixing on Vivo Z1Pro, Z1x, Z5

• Check to see if your Z1Pro, Z1x, Z5
  storage filled. It comes with large ROM by default and if you fill it
  completely, of course, it will put some burden on the processor and on the
  RAM which could lead to this problem
• Check to see if there is a virus
  piloting the issue.
• Update all apps running on your Vivo Z1Pro,
  Z1x, Z5
• Avoid using your Z1Pro, Z1x, Z5 while
  charging
• Remove all the third-party apps you
  installed

#7 – SD Card not detected and fixing on Vivo Z1Pro, Z1x,
Z5

• First of all, make sure your card is
  under 32GB. In case you too are facing them, the methods below can help
  you to keep up the pace. GB which is the upper limit on using an SD card
  on this device.
• Confirm that your microSD card is
  compatible with the device
• Take off and reinsert the SD card
  again after restarting the device
• Try to format the SD card with a
  system and reinsert it in your Z1Pro, Z1x, Z5.
• Try that Card on another device and
  try other SD card in your Vivo Z1Pro, Z1x, Z5 to be able to isolate the
  issue.
• Confirm that your SD card slot is not
  damaged.

#8 – Battery drains fast and charge slowing and fixing on Vivo
Z1Pro, Z1x, Z5

• Make sure your Vivo Z1Pro, Z1x, Z5 has
  all the latest updates installed.
• Sometimes it could be due to the
  memory card also. Remove it and see if the problem is gone
• Make sure you using the authorized
  charger or similar charger to the one that came with your Z1Pro, Z1x, Z5.
• Turn off the unwanted notifications as
  they always consume extra battery
• Put off Wi-Fi, Bluetooth when they are
  not in use
• Ensure that the battery is not
  physically damaged
• Ensure there’s not any lint, dust, or
  debris in the charging port.
• Impose a strict upper limit on the
  data and screen issue
• Make sure you using the brightness
  level as per the recommended level
• Keep the display off when not in use.
• Ensure you charge your Z1Pro, Z1x, Z5
  battery only after consuming all the juice in it
• Take off your Z1Pro, Z1x, Z5 case to
  ensure a better charger connection.
• Check to see if all apps are
  up-to-date. If not, update them immediately
• If your Vivo Z1Pro, Z1x, Z5 battery is
  draining too quickly, the most common factor is the installation of
  third-party apps. As already mentioned, you need to disable it by taking
  your phone into the safe mode.
• Ensure that apps and features are
  closed when not in use

#9 – Overheating Issue and fixing on Vivo Z1Pro, Z1x, Z5

• Remove the apps which you downloaded
  just before when the issue was noticed.
• Avoid multitasking if the tasks are
  bulky and time-consuming
• Don’t use any other charger than the
  one which comes with your Z1Pro, Z1x, Z5
• Keep the brightness under control.
  Light emitting screen also emits heat in the equal amount
• Ensure there is no extra burden on RAM
  due to any reason and the processor. They release a lot of heat while
  performing their task
• Ensure all the accessories you connect
  with your device and genuine and authorized
• Clear app data and or cache and see if
  the problem is fixed.
• Make sure the output of the power bank
  is as per the device needs if you use the same
• Update your Z1Pro, Z1x, Z5 to the
  latest version if you haven’t
• Ensure the problem is not there due to
  the carry case you installed on your phone

#10 – Touchscreen not responding and fixing on Vivo Z1Pro,
Z1x, Z5

• First of all, try a reboot of your Vivo
  Z1Pro, Z1x, Z5
• Download and install any pending
  update on your Z1Pro, Z1x, Z5.
• There could be a software problem in
  some cases and the touch screen is unable to perform its tasks
• Screen issues are often mistaken with
  other issues. so, you need to be careful about this
• See if the battery is having some
  juice in it when you try to turn your device or and it doesn’t respond
• Ensure you are not wearing mittens or
  gloves while using your device
• Clean the screen and make sure there
  are no oil or dust particles
• Watch closely to see I if the screen
  physically damaged
• Ensure there is no liquid damage
  caused to the screen
• Remove the screen protectors and see
  if the issue is gone. Of course, the problem could be due to this reason
  also
• Last option is to perform a factory
  restore.
• If the issue is still there, you need
  to contact the support

#11 – Earpiece Sounds Robotic and fixing on Z1Pro, Z1x, Z5

• Try another good earpiece for doing a
  phone call.
• When on a phone call press the volume
  up button to make the sound louder.
• This will help to make the other
  person more audible and will not remove the robotic tone of hands-free.

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