The
specifications and features of Huawei Mate X, MatePad Pro, P smart Pro 2019,
Y6s (2019), Y9s says a lot of how incredibly awesome the device will always be
in the hands of people who desire to live a smarter life in this digital age
where everything is going mobile. The Mate X, MatePad Pro, P smart Pro 2019,
Y6s (2019), Y9s is one of the leading smartphone devices out there that makes
it possible for users to be able to do this or that at anywhere or anytime
which is exactly what the word mobile stands for. But
from THEUPSPOT we see the Huawei Mate X, MatePad Pro, P smart Pro
2019, Y6s (2019), Y9s like other devices out there that isn’t 100% exempted
from having issues as time goes on because its mere hardware (body) well
designed with coded instructions to make it usable (spirit and soul).

 Note: After trying the Huawei Mate X,
MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s quick fixing steps for any of
the mentioned issues below you might want to consider doing a hard or soft reset or our guide on how to flash HuaweiMate X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s back to its factory state when you purchased it.

 

Below Are Some Issues and Fixing You Can Apply to Your Huawei
Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s Device:

1.       Camera failure – can’t connect
to camera fixing on Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

2.       Unfortunately, YouTube has
stopped working on Huawei Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019),
Y9s

3.       Wi-Fi connection issue and
fixing on Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

4.       Bluetooth connection issue on Mate
X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

5.       SIM Issue on Huawei Mate X,
MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

6.       Performance Issues on Huawei Mate
X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

7.       SD Card not detected on Huawei Mate
X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

8.       Battery drains fast and charge
slowing on Huawei Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

9.       Overheating Issue on Huawei Mate
X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

10.   Touchscreen not responding on Huawei Mate
X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

11.   Earpiece Sounds Robotic on Mate
X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

#1 – Camera failure – can’t connect to camera

A
camera is one of the major thing users check for in Huawei smartphones or other
related devices when they want to buy a new or even a used phone. Recently,
we’ve seen a tremendous upgrade in the cameras of newly released Huawei (Mate
X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s) phones and devices from
other manufacturers which simply means the camera is one of the most valuable
assets of Huawei Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s and
other devices.

However,
as an experienced smartphone technician who has fixed several Huawei devices
ranging from software to hardware issues. I have come across several cases of
camera malfunction both in Huawei (Mate X, MatePad Pro, P smart Pro 2019, Y6s
(2019), Y9s) and other leading brands devices which is why I have written this
post on how to troubleshoot and fix this issue in six different ways.

So, if
you are having issues with your new or old Huawei Mate X, MatePad Pro, P smart
Pro 2019, Y6s (2019), Y9s smartphone camera? You’re unable to snap pictures,
the app shows failure or error notice? Here are six possible ways to that might
fix the camera issue of Huawei Mate X, MatePad Pro, P smart Pro 2019, Y6s
(2019), Y9s device. But please do not disassemble your Mate X, MatePad Pro, P
smart Pro 2019, Y6s (2019), Y9s phone if it is still under the warranty period
else you won’t be eligible to request a replacement or free fixing that the
warranty covers.

·         Unmount the SD Card inserted in
your Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s or Replace it with
a new one.

·         Check the Camera module of your
Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s and make sure it I not
loose. Tighten up loosed screws if possible.

·         Tap the Huawei Mate X, MatePad
Pro, P smart Pro 2019, Y6s (2019), Y9s camera like two to three times.

·         Perform a factory reset to see
if it will fix your Huawei Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019),
Y9s device.

·         Change the Mate X, MatePad Pro,
P smart Pro 2019, Y6s (2019), Y9s Camera Module. You can place an order for one
from any of the leading online stores like Amazon or eBay.

·         Still can’t fix the Mate X,
MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s camera failure with the previous
tips. Then, send your Huawei Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019),
Y9s back to the supplier for repair if it is still under warranty. Else, look
for a smartphone technician.

#2 – Unfortunately, YouTube has stopped working on Huawei Mate
X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

There
is nothing or little you can do when your Huawei Mate X, MatePad Pro, P smart
Pro 2019, Y6s (2019), Y9s becomes unresponsive due to error which shows a
notice that “Unfortunately, YouTube has stopped working” which rarely occurs in
Huawei devices. You probably won’t be able to run and or use any other
application. When you try to launch or use other application in that Huawei Mate
X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s it will pop up a screen that
shows you the errors notice with no other option other than to press OK to
dismiss that notice.

·         
Reboot your Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s
and quickly navigate to.

·         
Settings >> Apps >> All Programs >> YouTube

·         
Re-Enable the app and that should solve your Mate X, MatePad Pro,
P smart Pro 2019, Y6s (2019), Y9s problem.

·         
Or try uninstalling, reinstalling and updated the YouTube
application you have installed.

#3 – Wi-Fi connection issue and fixing on Huawei Mate X,
MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

·         Go to your Mate X, MatePad Pro,
P smart Pro 2019, Y6s (2019), Y9s settings and press the connection option.

·         Next, press the Wi-Fi option.

·         Now, your Huawei Mate X,
MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s will auto scan for nearby
networks to join and will show them on the screen.

·         After the first scan ends, tap
for a few seconds on the Wi-Fi you want to connect and press the forget option.

·         Again, tap that same network
and input the authentication details and save it. Although, open networks don’t
require any password for access.

·         Be sure to confirm that your
connection from your network service provider is OK and your router, if that is
what you are using, is working perfectly.

#4 – Bluetooth connection issue and fixing on Huawei Mate
X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

·         Put off your Huawei Mate X,
MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s and reboot it again to see if
that will automatically solve the problem.

·         Clear the list of devices
already added and re-add the device you want to pair with.

·         Check to be sure that your Mate
X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s Bluetooth is set to
discoverable. So, other devices can see it and be able to connect to it.

·         Check your Mate X, MatePad Pro,
P smart Pro 2019, Y6s (2019), Y9s power section to make sure it wasn’t set to
power saving mode.

·         Try clearing the Bluetooth data
and or cache to see if it will fix it.

·         Reboot your Huawei Mate X,
MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s again.

·         If all the other options still
do not fix it. Then, you might need to try a factory reset.

#5 – SIM Issue and fixing on Huawei Mate X, MatePad Pro, P
smart Pro 2019, Y6s (2019), Y9s

• Confirm that your SIM is working
  properly by trying it on another device.
• Check to see that you have inserted
  SIM to your Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s
  correctly.
• Check see that your SIM tray is not
  damaged.
• If the SIM is too old, then go for a
  SIM swap before you use it in your Huawei Mate X, MatePad Pro, P smart Pro
  2019, Y6s (2019), Y9s new device.
• Make sure there are no compatibility
  issues related to the frequency
• If the problem still persists, hand
  your Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s over to a
  technician for a proper check.

#6 – Performance Issues and fixing on Huawei Mate X,
MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

• Check to see if your Mate X, MatePad
  Pro, P smart Pro 2019, Y6s (2019), Y9s storage filled. It comes with large
  ROM by default and if you fill it completely, of course, it will put some
  burden on the processor and on the RAM which could lead to this problem
• Check to see if there is a virus
  piloting the issue.
• Update all apps running on your Huawei
  Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s
• Avoid using your Mate X, MatePad Pro,
  P smart Pro 2019, Y6s (2019), Y9s while charging
• Remove all the third-party apps you
  installed

#7 – SD Card not detected and fixing on Huawei Mate X,
MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

• First of all, make sure your card is
  under 32GB. In case you too are facing them, the methods below can help
  you to keep up the pace. GB which is the upper limit on using an SD card
  on this device.
• Confirm that your microSD card is
  compatible with the device
• Take off and reinsert the SD card
  again after restarting the device
• Try to format the SD card with a
  system and reinsert it in your Mate X, MatePad Pro, P smart Pro 2019, Y6s
  (2019), Y9s.
• Try that Card on another device and
  try other SD card in your Huawei Mate X, MatePad Pro, P smart Pro 2019,
  Y6s (2019), Y9s to be able to isolate the issue.
• Confirm that your SD card slot is not
  damaged.

#8 – Battery drains fast and charge slowing and fixing on Huawei
Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

• Make sure your Huawei Mate X, MatePad
  Pro, P smart Pro 2019, Y6s (2019), Y9s has all the latest updates
  installed.
• Sometimes it could be due to the
  memory card also. Remove it and see if the problem is gone
• Make sure you using the authorized
  charger or similar charger to the one that came with your Mate X, MatePad
  Pro, P smart Pro 2019, Y6s (2019), Y9s.
• Turn off the unwanted notifications as
  they always consume extra battery
• Put off Wi-Fi, Bluetooth when they are
  not in use
• Ensure that the battery is not
  physically damaged
• Ensure there’s not any lint, dust, or
  debris in the charging port.
• Impose a strict upper limit on the
  data and screen issue
• Make sure you using the brightness
  level as per the recommended level
• Keep the display off when not in use.
• Ensure you charge your Mate X, MatePad
  Pro, P smart Pro 2019, Y6s (2019), Y9s battery only after consuming all
  the juice in it
• Take off your Mate X, MatePad Pro, P
  smart Pro 2019, Y6s (2019), Y9s case to ensure a better charger
  connection.
• Check to see if all apps are
  up-to-date. If not, update them immediately
• If your Huawei Mate X, MatePad Pro, P
  smart Pro 2019, Y6s (2019), Y9s battery is draining too quickly, the most
  common factor is the installation of third-party apps. As already
  mentioned, you need to disable it by taking your phone into the safe mode.
• Ensure that apps and features are
  closed when not in use

#9 – Overheating Issue and fixing on Huawei Mate X,
MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

• Remove the apps which you downloaded
  just before when the issue was noticed.
• Avoid multitasking if the tasks are
  bulky and time-consuming
• Don’t use any other charger than the
  one which comes with your Mate X, MatePad Pro, P smart Pro 2019, Y6s
  (2019), Y9s
• Keep the brightness under control.
  Light emitting screen also emits heat in the equal amount
• Ensure there is no extra burden on RAM
  due to any reason and the processor. They release a lot of heat while
  performing their task
• Ensure all the accessories you connect
  with your device and genuine and authorized
• Clear app data and or cache and see if
  the problem is fixed.
• Make sure the output of the power bank
  is as per the device needs if you use the same
• Update your Mate X, MatePad Pro, P
  smart Pro 2019, Y6s (2019), Y9s to the latest version if you haven’t
• Ensure the problem is not there due to
  the carry case you installed on your phone

#10 – Touchscreen not responding and fixing on Huawei Mate
X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

• First of all, try a reboot of your Huawei
  Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s
• Download and install any pending
  update on your Mate X, MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s.
• There could be a software problem in
  some cases and the touch screen is unable to perform its tasks
• Screen issues are often mistaken with
  other issues. so, you need to be careful about this
• See if the battery is having some
  juice in it when you try to turn your device or and it doesn’t respond
• Ensure you are not wearing mittens or
  gloves while using your device
• Clean the screen and make sure there
  are no oil or dust particles
• Watch closely to see I if the screen
  physically damaged
• Ensure there is no liquid damage
  caused to the screen
• Remove the screen protectors and see
  if the issue is gone. Of course, the problem could be due to this reason
  also
• Last option is to perform a factory
  restore.
• If the issue is still there, you need
  to contact the support

#11 – Earpiece Sounds Robotic and fixing on Mate X,
MatePad Pro, P smart Pro 2019, Y6s (2019), Y9s

• Try another good earpiece for doing a
  phone call.
• When on a phone call press the volume
  up button to make the sound louder.
• This will help to make the other
  person more audible and will not remove the robotic tone of hands-free.

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