The
specifications and features of Blu J2, J4, J6 says a lot of how incredibly
awesome the device will always be in the hands of people who desire to live a
smarter life in this digital age where everything is going mobile. The Galaxy J2,
J4, J6 is one of the leading smartphone devices out there that makes it possible
for users to be able to do this or that at anywhere or anytime which is exactly
what the word mobile stands for. But from THEUPSPOT we see the Blu J2,
J4, J6 like other devices out there that isn’t 100% exempted from having issues
as time goes on because its mere hardware (body) well designed with coded
instructions to make it usable (spirit and soul).

 

 Note: After trying the Blu J2, J4, J6 quick
fixing steps for any of the mentioned issues below you might want to consider doing a hard or soft reset or our guide on how to flash Blu J2, J4, J6 back to its factory state when you purchased it.

 

Below Are Some Issues and Fixing You Can Apply to Your Blu
J2, J4, J6 Device:

1.       Camera failure – can’t connect
to camera fixing on Galaxy J2, J4, J6

2.       Unfortunately, YouTube has
stopped working on Blu J2, J4, J6

3.       Wi-Fi connection issue and
fixing on Galaxy J2, J4, J6

4.       Bluetooth connection issue on Galaxy
J2, J4, J6

5.       SIM Issue on Blu J2, J4, J6

6.       Performance Issues on Blu J2,
J4, J6

7.       SD Card not detected on Blu J2,
J4, J6

8.       Battery drains fast and charge
slowing on Blu J2, J4, J6

9.       Overheating Issue on Blu J2,
J4, J6

10.   Touchscreen not responding on Blu J2, J4,
J6

11.   Earpiece Sounds Robotic on Galaxy
J2, J4, J6

#1 – Camera failure – can’t connect to camera

A
camera is one of the major thing users check for in Samsung smartphones or
other related devices when they want to buy a new or even a used phone.
Recently, we’ve seen a tremendous upgrade in the cameras of newly released Samsung
(Galaxy J2, J4, J6) phones and devices from other manufacturers which simply
means the camera is one of the most valuable assets of Blu J2, J4, J6 and other
devices.

 

However,
as an experienced smartphone technician who has fixed several Samsung devices
ranging from software to hardware issues. I have come across several cases of
camera malfunction both in Samsung (Galaxy J2, J4, J6) and other leading brands
devices which is why I have written this post on how to troubleshoot and fix
this issue in six different ways.

 

So, if
you are having issues with your new or old Blu J2, J4, J6 smartphone camera?
You’re unable to snap pictures, the app shows failure or error notice? Here are
six possible ways to that might fix the camera issue of Blu J2, J4, J6 device.
But please do not disassemble your Galaxy J2, J4, J6 phone if it is still under
the warranty period else you won’t be eligible to request a replacement or free
fixing that the warranty covers.

 

·         Unmount the SD Card inserted in
your Galaxy J2, J4, J6 or Replace it with a new one.

·         Check the Camera module of your
Galaxy J2, J4, J6 and make sure it I not loose. Tighten up loosed screws if
possible.

·         Tap the Blu J2, J4, J6 camera
like two to three times.

·         Perform a factory reset to see
if it will fix your Blu J2, J4, J6 device.

·         Change the Galaxy J2, J4, J6
Camera Module. You can place an order for one from any of the leading online
stores like Amazon or eBay.

·         Still can’t fix the Galaxy J2,
J4, J6 camera failure with the previous tips. Then, send your Blu J2, J4, J6
back to the supplier for repair if it is still under warranty. Else, look for a
smartphone technician.

 

#2 – Unfortunately, YouTube has stopped working on Blu J2,
J4, J6

There
is nothing or little you can do when your Blu J2, J4, J6 becomes unresponsive
due to error which shows a notice that “Unfortunately, YouTube has stopped
working” which rarely occurs in Samsung devices. You probably won’t be able to
run and or use any other application. When you try to launch or use other
application in that Blu J2, J4, J6 it will pop up a screen that shows you the
errors notice with no other option other than to press OK to dismiss that
notice.

·         
Reboot your Galaxy J2, J4, J6 and quickly navigate to.

·         
Settings >> Apps >> All Programs >> YouTube

·         
Re-Enable the app and that should solve your Galaxy J2, J4, J6
problem.

·         
Or try uninstalling, reinstalling and updated the YouTube
application you have installed.

 

#3 – Wi-Fi connection issue and fixing on Blu J2, J4, J6

·         Go to your Galaxy J2, J4, J6
settings and press the connection option.

·         Next, press the Wi-Fi option.

·         Now, your Blu J2, J4, J6 will
auto scan for nearby networks to join and will show them on the screen.

·         After the first scan ends, tap
for a few seconds on the Wi-Fi you want to connect and press the forget option.

·         Again, tap that same network
and input the authentication details and save it. Although, open networks don’t
require any password for access.

·         Be sure to confirm that your
connection from your network service provider is OK and your router, if that is
what you are using, is working perfectly.

 

#4 – Bluetooth connection issue and fixing on Blu J2, J4,
J6

·         Put off your Blu J2, J4, J6 and
reboot it again to see if that will automatically solve the problem.

·         Clear the list of devices
already added and re-add the device you want to pair with.

·         Check to be sure that your Galaxy
J2, J4, J6 Bluetooth is set to discoverable. So, other devices can see it and
be able to connect to it.

·         Check your Galaxy J2, J4, J6
power section to make sure it wasn’t set to power saving mode.

·         Try clearing the Bluetooth data
and or cache to see if it will fix it.

·         Reboot your Blu J2, J4, J6
again.

·         If all the other options still
do not fix it. Then, you might need to try a factory reset.

 

#5 – SIM Issue and fixing on Blu J2, J4, J6

• Confirm that your SIM is working
  properly by trying it on another device.
• Check to see that you have inserted
  SIM to your Galaxy J2, J4, J6 correctly.
• Check see that your SIM tray is not
  damaged.
• If the SIM is too old, then go for a
  SIM swap before you use it in your Blu J2, J4, J6 new device.
• Make sure there are no compatibility
  issues related to the frequency
• If the problem still persists, hand
  your Galaxy J2, J4, J6 over to a technician for a proper check.

 

#6 – Performance Issues and fixing on Blu J2, J4, J6

• Check to see if your Galaxy J2, J4, J6
  storage filled. It comes with large ROM by default and if you fill it
  completely, of course, it will put some burden on the processor and on the
  RAM which could lead to this problem
• Check to see if there is a virus
  piloting the issue.
• Update all apps running on your Blu J2,
  J4, J6
• Avoid using your Galaxy J2, J4, J6
  while charging
• Remove all the third-party apps you
  installed

 

#7 – SD Card not detected and fixing on Blu J2, J4, J6

• First of all, make sure your card is
  under 32GB. In case you too are facing them, the methods below can help
  you to keep up the pace. GB which is the upper limit on using an SD card
  on this device.
• Confirm that your microSD card is
  compatible with the device
• Take off and reinsert the SD card
  again after restarting the device
• Try to format the SD card with a
  system and reinsert it in your Galaxy J2, J4, J6.
• Try that Card on another device and
  try other SD card in your Blu J2, J4, J6 to be able to isolate the issue.
• Confirm that your SD card slot is not
  damaged.

 

#8 – Battery drains fast and charge slowing and fixing on Blu
J2, J4, J6

• Make sure your Blu J2, J4, J6 has all
  the latest updates installed.
• Sometimes it could be due to the
  memory card also. Remove it and see if the problem is gone
• Make sure you using the authorized
  charger or similar charger to the one that came with your Galaxy J2, J4,
  J6.
• Turn off the unwanted notifications as
  they always consume extra battery
• Put off Wi-Fi, Bluetooth when they are
  not in use
• Ensure that the battery is not
  physically damaged
• Ensure there’s not any lint, dust, or
  debris in the charging port.
• Impose a strict upper limit on the
  data and screen issue
• Make sure you using the brightness
  level as per the recommended level
• Keep the display off when not in use.
• Ensure you charge your Galaxy J2, J4,
  J6 battery only after consuming all the juice in it
• Take off your Galaxy J2, J4, J6 case
  to ensure a better charger connection.
• Check to see if all apps are
  up-to-date. If not, update them immediately
• If your Blu J2, J4, J6 battery is
  draining too quickly, the most common factor is the installation of
  third-party apps. As already mentioned, you need to disable it by taking
  your phone into the safe mode.
• Ensure that apps and features are
  closed when not in use

 

#9 – Overheating Issue and fixing on Blu J2, J4, J6

• Remove the apps which you downloaded
  just before when the issue was noticed.
• Avoid multitasking if the tasks are
  bulky and time-consuming
• Don’t use any other charger than the
  one which comes with your Galaxy J2, J4, J6
• Keep the brightness under control.
  Light emitting screen also emits heat in the equal amount
• Ensure there is no extra burden on RAM
  due to any reason and the processor. They release a lot of heat while
  performing their task
• Ensure all the accessories you connect
  with your device and genuine and authorized
• Clear app data and or cache and see if
  the problem is fixed.
• Make sure the output of the power bank
  is as per the device needs if you use the same
• Update your Galaxy J2, J4, J6 to the
  latest version if you haven’t
• Ensure the problem is not there due to
  the carry case you installed on your phone

 

#10 – Touchscreen not responding and fixing on Blu J2, J4,
J6

• First of all, try a reboot of your Blu
  J2, J4, J6
• Download and install any pending
  update on your Galaxy J2, J4, J6.
• There could be a software problem in
  some cases and the touch screen is unable to perform its tasks
• Screen issues are often mistaken with
  other issues. so, you need to be careful about this
• See if the battery is having some
  juice in it when you try to turn your device or and it doesn’t respond
• Ensure you are not wearing mittens or
  gloves while using your device
• Clean the screen and make sure there
  are no oil or dust particles
• Watch closely to see I if the screen
  physically damaged
• Ensure there is no liquid damage
  caused to the screen
• Remove the screen protectors and see
  if the issue is gone. Of course, the problem could be due to this reason
  also
• Last option is to perform a factory
  restore.
• If the issue is still there, you need
  to contact the support

 

#11 – Earpiece Sounds Robotic and fixing on Galaxy J2, J4,
J6

• Try another good earpiece for doing a
  phone call.
• When on a phone call press the volume
  up button to make the sound louder.
• This will help to make the other
  person more audible and will not remove the robotic tone of hands-free.

 

We
hope this was helpful you. Please click our like button below or share if you
find this post helpful.