The A5 or Z5 Pro is one of the most adorable smartphones with incredible features released by Lenovo having that perfect: 6.39inches display, 6GB RAM, 128GB ROM, runs Android OS 8.1 Oreo, has long lasting battery capacity, connectivity, multiple audio and video playing format. But if for any reason you want to hard or soft reset your A5 or Z5 Pro then this is a DIY guide for you.

Need to go through the phone specs? You will find full specifications of Lenovo A5 or Z5 Pro here.

Users of Android smartphones like Lenovo A5 or Z5 Pro mostly carry out a reset when the device becomes unresponsive or probably when they want to hand to the Lenovo A5 or Z5 Pro or related device to someone else as a gift. But just before you proceed with your device reset do ensure you go through our quick fixing guide for camera, Bluetooth, SIM, Wi-Fi, YouTube or other issues that might be the reason you want to hard or soft reset Lenovo A5 or Z5 Pro.

Just before you follow the tips below to hard or soft reset your Lenovo A5 or Z5 Pro. Do a backup of your personal data:

·         Setup an auto or carry out a manual backup regularly of your Lenovo A5 or Z5 Pro following our guide here with data or Wi-Fi connection.

·         You can also backup your Lenovo A5 or Z5 Pro offline – without internet connection following the steps provided here.

·         If the issue is password related. Be sure to check our tutorial on how to unlock forgotten A5 or Z5 Pro password without losing your data.

Here are steps on how to hard reset Lenovo A5 or Z5 Pro:

Step 1: You might want to backup data because the reset will set your Lenovo A5 or Z5 Pro back to its factory mode. Else move to step 2.

Step 2: Ensure that your Lenovo A5 or Z5 Pro is charged to a minimum of 50% before you proceed.

Step 3: Hold down the volume up (or volume down) key and power button simultaneously for thirty (30) seconds or until the “Android or Lenovo Logo” shows up.

Step 4: Use to volume key to Select “Wipe data/factory data reset”.

Step 5: Sit back and watch your wipe and after reset select “Reboot system now” and use the power button to accept.

Here is how to soft/factory reset Lenovo A5 or Z5 Pro:

This option requires that the device must be in a good working condition which will enable to access the settings and do the reset.

Turn on the Lenovo A5 or Z5 Pro if switched off.

Go to Settings

Backup & Reset menu.

Factory data reset.

Press the “Reset phone” option

That’s all, your Lenovo A5 or Z5 Pro will erase everything in it and boot afresh.

Disclaimer: How to hard or soft reset guide for Lenovo A5 or Z5 Pro by THEUPSPOT is mainly for education purpose and we are in no way responsible for any data lost or whatsoever makes your device warranty void. So, we strongly recommend you first of all try to locate your phone’s support centre where the issue(s) might be fixed free or low cost. Although, this guide here is a do it yourself (DIY) free tutorial.