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HTC Desire 19+, U19e Quick Fixing Guide for Camera, Bluetooth, SIM, Wi-Fi, YouTube and Other Issues

specifications and features of HTC Desire 19+, U19e says a lot of how
incredibly awesome the device will always be in the hands of people who desire
to live a smarter life in this digital age where everything is going mobile.
The Desire 19+, U19e is one of the leading smartphone devices out there that
makes it possible for users to be able to do this or that at anywhere or
anytime which is exactly what the word mobile stands for. But
from THEUPSPOT we see the HTC Desire 19+, U19e like other devices out
there that isn’t 100% exempted from having issues as time goes on because its
mere hardware (body) well designed with coded instructions to make it usable
(spirit and soul).

 Note: After trying the HTC Desire 19+, U19e
quick fixing steps for any of the mentioned issues below you might want to
consider doing a hard or soft reset or our guide on how to flash HTCDesire 19+, U19e back to its factory state when you purchased it.


Below Are Some Issues and Fixing You Can Apply to Your HTC
Desire 19+, U19e Device:

1.       Camera failure – can’t connect
to camera fixing on Desire 19+, U19e

2.       Unfortunately, YouTube has
stopped working on HTC Desire 19+, U19e

3.       Wi-Fi connection issue and
fixing on Desire 19+, U19e

4.       Bluetooth connection issue on Desire
19+, U19e

5.       SIM Issue on HTC Desire 19+,

6.       Performance Issues on HTC Desire
19+, U19e

7.       SD Card not detected on HTC Desire
19+, U19e

8.       Battery drains fast and charge
slowing on HTC Desire 19+, U19e

9.       Overheating Issue on HTC Desire
19+, U19e

10.   Touchscreen not responding on HTC Desire
19+, U19e

11.   Earpiece Sounds Robotic on Desire
19+, U19e

#1 – Camera failure – can’t connect to camera

camera is one of the major thing users check for in HTC smartphones or other
related devices when they want to buy a new or even a used phone. Recently,
we’ve seen a tremendous upgrade in the cameras of newly released HTC (Desire
19+, U19e) phones and devices from other manufacturers which simply means the
camera is one of the most valuable assets of HTC Desire 19+, U19e and other

as an experienced smartphone technician who has fixed several HTC devices
ranging from software to hardware issues. I have come across several cases of
camera malfunction both in HTC (Desire 19+, U19e) and other leading brands
devices which is why I have written this post on how to troubleshoot and fix this
issue in six different ways.

So, if
you are having issues with your new or old HTC Desire 19+, U19e smartphone
camera? You’re unable to snap pictures, the app shows failure or error notice?
Here are six possible ways to that might fix the camera issue of HTC Desire
19+, U19e device. But please do not disassemble your Desire 19+, U19e phone if
it is still under the warranty period else you won’t be eligible to request a
replacement or free fixing that the warranty covers.

·         Unmount the SD Card inserted in
your Desire 19+, U19e or Replace it with a new one.

·         Check the Camera module of your
Desire 19+, U19e and make sure it I not loose. Tighten up loosed screws if

·         Tap the HTC Desire 19+, U19e
camera like two to three times.

·         Perform a factory reset to see
if it will fix your HTC Desire 19+, U19e device.

·         Change the Desire 19+, U19e
Camera Module. You can place an order for one from any of the leading online
stores like Amazon or eBay.

·         Still can’t fix the Desire 19+,
U19e camera failure with the previous tips. Then, send your HTC Desire 19+,
U19e back to the supplier for repair if it is still under warranty. Else, look
for a smartphone technician.

#2 – Unfortunately, YouTube has stopped working on HTC Desire
19+, U19e

is nothing or little you can do when your HTC Desire 19+, U19e becomes
unresponsive due to error which shows a notice that “Unfortunately, YouTube has
stopped working” which rarely occurs in HTC devices. You probably won’t be able
to run and or use any other application. When you try to launch or use other
application in that HTC Desire 19+, U19e it will pop up a screen that shows you
the errors notice with no other option other than to press OK to dismiss that

·       Reboot your Desire 19+, U19e
and quickly navigate to.

·       Settings >> Apps >>
All Programs >> YouTube

·       Re-Enable the app and that
should solve your Desire 19+, U19e problem.

·       Or try uninstalling,
reinstalling and updated the YouTube application you have installed.

#3 – Wi-Fi connection issue and fixing on HTC Desire 19+,

·         Go to your Desire 19+, U19e
settings and press the connection option.

·         Next, press the Wi-Fi option.

·         Now, your HTC Desire 19+, U19e
will auto scan for nearby networks to join and will show them on the screen.

·         After the first scan ends, tap
for a few seconds on the Wi-Fi you want to connect and press the forget option.

·         Again, tap that same network
and input the authentication details and save it. Although, open networks don’t
require any password for access.

·         Be sure to confirm that your
connection from your network service provider is OK and your router, if that is
what you are using, is working perfectly.

#4 – Bluetooth connection issue and fixing on HTC Desire
19+, U19e

·         Put off your HTC Desire 19+,
U19e and reboot it again to see if that will automatically solve the problem.

·         Clear the list of devices
already added and re-add the device you want to pair with.

·         Check to be sure that your Desire
19+, U19e Bluetooth is set to discoverable. So, other devices can see it and be
able to connect to it.

·         Check your Desire 19+, U19e
power section to make sure it wasn’t set to power saving mode.

·         Try clearing the Bluetooth data
and or cache to see if it will fix it.

·         Reboot your HTC Desire 19+,
U19e again.

·         If all the other options still
do not fix it. Then, you might need to try a factory reset.

#5 – SIM Issue and fixing on HTC Desire 19+, U19e

  • Confirm that your SIM is working
    properly by trying it on another device.
  • Check to see that you have inserted
    SIM to your Desire 19+, U19e correctly.
  • Check see that your SIM tray is not
  • If the SIM is too old, then go for a
    SIM swap before you use it in your HTC Desire 19+, U19e new device.
  • Make sure there are no compatibility
    issues related to the frequency
  • If the problem still persists, hand
    your Desire 19+, U19e over to a technician for a proper check.

#6 – Performance Issues and fixing on HTC Desire 19+, U19e

  • Check to see if your Desire 19+, U19e
    storage filled. It comes with large ROM by default and if you fill it
    completely, of course, it will put some burden on the processor and on the
    RAM which could lead to this problem
  • Check to see if there is a virus
    piloting the issue.
  • Update all apps running on your HTC Desire
    19+, U19e
  • Avoid using your Desire 19+, U19e
    while charging
  • Remove all the third-party apps you

#7 – SD Card not detected and fixing on HTC Desire 19+,

  • First of all, make sure your card is
    under 32GB. In case you too are facing them, the methods below can help
    you to keep up the pace. GB which is the upper limit on using an SD card
    on this device.
  • Confirm that your microSD card is
    compatible with the device
  • Take off and reinsert the SD card
    again after restarting the device
  • Try to format the SD card with a
    system and reinsert it in your Desire 19+, U19e.
  • Try that Card on another device and
    try other SD card in your HTC Desire 19+, U19e to be able to isolate the
  • Confirm that your SD card slot is not

#8 – Battery drains fast and charge slowing and fixing on HTC
Desire 19+, U19e

  • Make sure your HTC Desire 19+, U19e
    has all the latest updates installed.
  • Sometimes it could be due to the
    memory card also. Remove it and see if the problem is gone
  • Make sure you using the authorized
    charger or similar charger to the one that came with your Desire 19+, U19e.
  • Turn off the unwanted notifications as
    they always consume extra battery
  • Put off Wi-Fi, Bluetooth when they are
    not in use
  • Ensure that the battery is not
    physically damaged
  • Ensure there’s not any lint, dust, or
    debris in the charging port.
  • Impose a strict upper limit on the
    data and screen issue
  • Make sure you using the brightness
    level as per the recommended level
  • Keep the display off when not in use.
  • Ensure you charge your Desire 19+,
    U19e battery only after consuming all the juice in it
  • Take off your Desire 19+, U19e case to
    ensure a better charger connection.
  • Check to see if all apps are up-to-date.
    If not, update them immediately
  • If your HTC Desire 19+, U19e battery
    is draining too quickly, the most common factor is the installation of
    third-party apps. As already mentioned, you need to disable it by taking
    your phone into the safe mode.
  • Ensure that apps and features are
    closed when not in use

#9 – Overheating Issue and fixing on HTC Desire 19+, U19e

  • Remove the apps which you downloaded
    just before when the issue was noticed.
  • Avoid multitasking if the tasks are
    bulky and time-consuming
  • Don’t use any other charger than the
    one which comes with your Desire 19+, U19e
  • Keep the brightness under control.
    Light emitting screen also emits heat in the equal amount
  • Ensure there is no extra burden on RAM
    due to any reason and the processor. They release a lot of heat while
    performing their task
  • Ensure all the accessories you connect
    with your device and genuine and authorized
  • Clear app data and or cache and see if
    the problem is fixed.
  • Make sure the output of the power bank
    is as per the device needs if you use the same
  • Update your Desire 19+, U19e to the
    latest version if you haven’t
  • Ensure the problem is not there due to
    the carry case you installed on your phone

#10 – Touchscreen not responding and fixing on HTC Desire
19+, U19e

  • First of all, try a reboot of your HTC
    Desire 19+, U19e
  • Download and install any pending
    update on your Desire 19+, U19e.
  • There could be a software problem in
    some cases and the touch screen is unable to perform its tasks
  • Screen issues are often mistaken with
    other issues. so, you need to be careful about this
  • See if the battery is having some
    juice in it when you try to turn your device or and it doesn’t respond
  • Ensure you are not wearing mittens or
    gloves while using your device
  • Clean the screen and make sure there
    are no oil or dust particles
  • Watch closely to see I if the screen
    physically damaged
  • Ensure there is no liquid damage
    caused to the screen
  • Remove the screen protectors and see
    if the issue is gone. Of course, the problem could be due to this reason
  • Last option is to perform a factory
  • If the issue is still there, you need
    to contact the support

#11 – Earpiece Sounds Robotic and fixing on Desire 19+,

  • Try another good earpiece for doing a
    phone call.
  • When on a phone call press the volume
    up button to make the sound louder.
  • This will help to make the other
    person more audible and will not remove the robotic tone of hands-free.

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