The
specifications and features of Infinix Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5,
Note 4 Pro, Note 4, Smart says a lot of how incredibly awesome the device will
always be in the hands of people who desire to live a smarter life in this
digital age where everything is going mobile. The Zero 5 Pro, Zero 5, Hot 5
Lite, Hot 5, Note 4 Pro, Note 4, Smart is one of the leading smartphone devices
out there that makes it possible for users to be able to do this or that at
anywhere or anytime which is exactly what the word mobile stands for. But
from THEUPSPOT we see the Infinix Zero 5 Pro, Zero 5, Hot 5 Lite, Hot
5, Note 4 Pro, Note 4, Smart like other devices out there that isn’t 100%
exempted from having issues as time goes on because its mere hardware (body)
well designed with coded instructions to make it usable (spirit and soul).

 Note: After trying the Infinix Zero 5 Pro,
Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart quick fixing steps for any
of the mentioned issues below you might want to consider doing a hard or soft reset or our guide on how to flash InfinixZero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart
back to its factory state when you
purchased it.

 

Below Are Some Issues and Fixing You Can Apply to Your Infinix
Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart Device:

1.       Camera failure – can’t connect
to camera fixing on Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4,
Smart

2.       Unfortunately, YouTube has
stopped working on Infinix Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro,
Note 4, Smart

3.       Wi-Fi connection issue and
fixing on Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

4.       Bluetooth connection issue on Zero
5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

5.       SIM Issue on Infinix Zero 5
Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

6.       Performance Issues on Infinix Zero
5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

7.       SD Card not detected on Infinix
Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

8.       Battery drains fast and charge
slowing on Infinix Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4,
Smart

9.       Overheating Issue on Infinix Zero
5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

10.   Touchscreen not responding on Infinix Zero
5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

11.   Earpiece Sounds Robotic on Zero
5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

#1 – Camera failure – can’t connect to camera

A
camera is one of the major thing users check for in Infinix smartphones or
other related devices when they want to buy a new or even a used phone.
Recently, we’ve seen a tremendous upgrade in the cameras of newly released Infinix
(Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart) phones and
devices from other manufacturers which simply means the camera is one of the
most valuable assets of Infinix Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4
Pro, Note 4, Smart and other devices.

However,
as an experienced smartphone technician who has fixed several Infinix devices
ranging from software to hardware issues. I have come across several cases of
camera malfunction both in Infinix (Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note
4 Pro, Note 4, Smart) and other leading brands devices which is why I have
written this post on how to troubleshoot and fix this issue in six different
ways.

So, if
you are having issues with your new or old Infinix Zero 5 Pro, Zero 5, Hot 5
Lite, Hot 5, Note 4 Pro, Note 4, Smart smartphone camera? You’re unable to snap
pictures, the app shows failure or error notice? Here are six possible ways to that
might fix the camera issue of Infinix Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5,
Note 4 Pro, Note 4, Smart device. But please do not disassemble your Zero 5
Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart phone if it is still
under the warranty period else you won’t be eligible to request a replacement
or free fixing that the warranty covers.

·         Unmount the SD Card inserted in
your Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart or
Replace it with a new one.

·         Check the Camera module of your
Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart and make sure
it I not loose. Tighten up loosed screws if possible.

·         Tap the Infinix Zero 5 Pro,
Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart camera like two to three
times.

·         Perform a factory reset to see
if it will fix your Infinix Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro,
Note 4, Smart device.

·         Change the Zero 5 Pro, Zero 5,
Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart Camera Module. You can place an
order for one from any of the leading online stores like Amazon or eBay.

·         Still can’t fix the Zero 5 Pro,
Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart camera failure with the
previous tips. Then, send your Infinix Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5,
Note 4 Pro, Note 4, Smart back to the supplier for repair if it is still under
warranty. Else, look for a smartphone technician.

#2 – Unfortunately, YouTube has stopped working on Infinix
Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

There
is nothing or little you can do when your Infinix Zero 5 Pro, Zero 5, Hot 5
Lite, Hot 5, Note 4 Pro, Note 4, Smart becomes unresponsive due to error which
shows a notice that “Unfortunately, YouTube has stopped working” which rarely
occurs in Infinix devices. You probably won’t be able to run and or use any
other application. When you try to launch or use other application in that Infinix
Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart it will pop up
a screen that shows you the errors notice with no other option other than to
press OK to dismiss that notice.

·         
Reboot your Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro,
Note 4, Smart and quickly navigate to.

·         
Settings >> Apps >> All Programs >> YouTube

·         
Re-Enable the app and that should solve your Zero 5 Pro, Zero 5,
Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart problem.

·         
Or try uninstalling, reinstalling and updated the YouTube
application you have installed.

#3 – Wi-Fi connection issue and fixing on Infinix Zero 5
Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

·         Go to your Zero 5 Pro, Zero 5,
Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart settings and press the connection
option.

·         Next, press the Wi-Fi option.

·         Now, your Infinix Zero 5 Pro,
Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart will auto scan for nearby
networks to join and will show them on the screen.

·         After the first scan ends, tap
for a few seconds on the Wi-Fi you want to connect and press the forget option.

·         Again, tap that same network
and input the authentication details and save it. Although, open networks don’t
require any password for access.

·         Be sure to confirm that your
connection from your network service provider is OK and your router, if that is
what you are using, is working perfectly.

#4 – Bluetooth connection issue and fixing on Infinix Zero
5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

·         Put off your Infinix Zero 5
Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart and reboot it again
to see if that will automatically solve the problem.

·         Clear the list of devices
already added and re-add the device you want to pair with.

·         Check to be sure that your Zero
5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart Bluetooth is set to
discoverable. So, other devices can see it and be able to connect to it.

·         Check your Zero 5 Pro, Zero 5,
Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart power section to make sure it
wasn’t set to power saving mode.

·         Try clearing the Bluetooth data
and or cache to see if it will fix it.

·         Reboot your Infinix Zero 5 Pro,
Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart again.

·         If all the other options still
do not fix it. Then, you might need to try a factory reset.

#5 – SIM Issue and fixing on Infinix Zero 5 Pro, Zero 5,
Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

• Confirm that your SIM is working
  properly by trying it on another device.
• Check to see that you have inserted
  SIM to your Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4,
  Smart correctly.
• Check see that your SIM tray is not
  damaged.
• If the SIM is too old, then go for a
  SIM swap before you use it in your Infinix Zero 5 Pro, Zero 5, Hot 5 Lite,
  Hot 5, Note 4 Pro, Note 4, Smart new device.
• Make sure there are no compatibility
  issues related to the frequency
• If the problem still persists, hand
  your Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart over
  to a technician for a proper check.

#6 – Performance Issues and fixing on Infinix Zero 5 Pro,
Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

• Check to see if your Zero 5 Pro, Zero
  5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart storage filled. It comes
  with large ROM by default and if you fill it completely, of course, it
  will put some burden on the processor and on the RAM which could lead to
  this problem
• Check to see if there is a virus
  piloting the issue.
• Update all apps running on your Infinix
  Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart
• Avoid using your Zero 5 Pro, Zero 5,
  Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart while charging
• Remove all the third-party apps you
  installed

#7 – SD Card not detected and fixing on Infinix Zero 5
Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

• First of all, make sure your card is
  under 32GB. In case you too are facing them, the methods below can help
  you to keep up the pace. GB which is the upper limit on using an SD card
  on this device.
• Confirm that your microSD card is
  compatible with the device
• Take off and reinsert the SD card
  again after restarting the device
• Try to format the SD card with a
  system and reinsert it in your Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note
  4 Pro, Note 4, Smart.
• Try that Card on another device and
  try other SD card in your Infinix Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5,
  Note 4 Pro, Note 4, Smart to be able to isolate the issue.
• Confirm that your SD card slot is not
  damaged.

#8 – Battery drains fast and charge slowing and fixing on Infinix
Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

• Make sure your Infinix Zero 5 Pro,
  Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart has all the latest
  updates installed.
• Sometimes it could be due to the
  memory card also. Remove it and see if the problem is gone
• Make sure you using the authorized
  charger or similar charger to the one that came with your Zero 5 Pro, Zero
  5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart.
• Turn off the unwanted notifications as
  they always consume extra battery
• Put off Wi-Fi, Bluetooth when they are
  not in use
• Ensure that the battery is not
  physically damaged
• Ensure there’s not any lint, dust, or
  debris in the charging port.
• Impose a strict upper limit on the
  data and screen issue
• Make sure you using the brightness
  level as per the recommended level
• Keep the display off when not in use.
• Ensure you charge your Zero 5 Pro,
  Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart battery only after
  consuming all the juice in it
• Take off your Zero 5 Pro, Zero 5, Hot
  5 Lite, Hot 5, Note 4 Pro, Note 4, Smart case to ensure a better charger
  connection.
• Check to see if all apps are
  up-to-date. If not, update them immediately
• If your Infinix Zero 5 Pro, Zero 5,
  Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart battery is draining too quickly,
  the most common factor is the installation of third-party apps. As already
  mentioned, you need to disable it by taking your phone into the safe mode.
• Ensure that apps and features are
  closed when not in use

#9 – Overheating Issue and fixing on Infinix Zero 5 Pro,
Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

• Remove the apps which you downloaded
  just before when the issue was noticed.
• Avoid multitasking if the tasks are
  bulky and time-consuming
• Don’t use any other charger than the
  one which comes with your Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4
  Pro, Note 4, Smart
• Keep the brightness under control.
  Light emitting screen also emits heat in the equal amount
• Ensure there is no extra burden on RAM
  due to any reason and the processor. They release a lot of heat while
  performing their task
• Ensure all the accessories you connect
  with your device and genuine and authorized
• Clear app data and or cache and see if
  the problem is fixed.
• Make sure the output of the power bank
  is as per the device needs if you use the same
• Update your Zero 5 Pro, Zero 5, Hot 5
  Lite, Hot 5, Note 4 Pro, Note 4, Smart to the latest version if you
  haven’t
• Ensure the problem is not there due to
  the carry case you installed on your phone

#10 – Touchscreen not responding and fixing on Infinix Zero
5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

• First of all, try a reboot of your Infinix
  Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart
• Download and install any pending
  update on your Zero 5 Pro, Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4,
  Smart.
• There could be a software problem in
  some cases and the touch screen is unable to perform its tasks
• Screen issues are often mistaken with
  other issues. so, you need to be careful about this
• See if the battery is having some
  juice in it when you try to turn your device or and it doesn’t respond
• Ensure you are not wearing mittens or
  gloves while using your device
• Clean the screen and make sure there
  are no oil or dust particles
• Watch closely to see I if the screen
  physically damaged
• Ensure there is no liquid damage
  caused to the screen
• Remove the screen protectors and see
  if the issue is gone. Of course, the problem could be due to this reason
  also
• Last option is to perform a factory
  restore.
• If the issue is still there, you need
  to contact the support

#11 – Earpiece Sounds Robotic and fixing on Zero 5 Pro,
Zero 5, Hot 5 Lite, Hot 5, Note 4 Pro, Note 4, Smart

• Try another good earpiece for doing a
  phone call.
• When on a phone call press the volume
  up button to make the sound louder.
• This will help to make the other
  person more audible and will not remove the robotic tone of hands-free.

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