The Surface Duo is one of the most adorable smartphones with incredible features released by Microsoft having that perfect: display, RAM, ROM, runs Android OS, has long-lasting battery capacity, connectivity, multiple audio and video playing formats. But if for any reason you want to hard or soft reset your Surface Duo then this is a DIY guide for you.

Need to go through the phone specs? You will find the full specifications of Microsoft Surface Duo here.

Users of Android smartphones like Microsoft Surface Duo mostly carry out a reset when the device becomes unresponsive or probably when they want to hand to the Microsoft Surface Duo or related device to someone else as a gift. But just before you proceed with your device reset do ensure you go through our quick fixing guide for camera, Bluetooth, SIM, Wi-Fi, YouTube or other issues that might be the reason you want to hard or soft reset Microsoft Surface Duo.

Just before you follow the tips below to hard or soft reset your Microsoft Surface Duo. Do a backup of your personal data:

• Set up an auto or carry out a manual backup regularly of your Microsoft Surface Duo following our guide here with data or Wi-Fi connection.
• You can also backup your Microsoft Surface Duo offline – without an internet connection following the steps provided here.
• If the issue is password-related. Be sure to check our tutorial on how to unlock forgotten Surface Duo password without losing your data.

Here are steps on how to hard reset Microsoft Surface Duo:

Step 1: You might want to backup data because the reset will set your Microsoft Surface Duo back to its factory mode. Else move to step 2.

Step 2: Ensure that your Microsoft Surface Duo is charged to a minimum of 50% before you proceed.

Step 3: Hold down the volume up (or volume down) key and power button simultaneously for thirty (30) seconds or until the “Android or Microsoft Logo” shows up.

Step 4: Use to volume key to Select “Wipe data/factory data reset”.

Step 5: Sit back and watch your wipe and after reset select “Reboot system now” and use the power button to accept.

Here is how to soft/factory reset Microsoft Surface Duo:

This option requires that the device must be in good working condition which will enable you to access the settings and do the reset.

Turn on the Microsoft Surface Duo if switched off.

Go to Settings

Backup & Reset menu.

Factory data reset.

Press the “Reset phone” option

That’s all, your Microsoft Surface Duo will erase everything in it and boot afresh.

Disclaimer: How to hard or soft reset guide for Microsoft Surface Duo by THEUPSPOT is mainly for education purpose and we are in no way responsible for any data lost or whatsoever makes your device warranty void. So, we strongly recommend you first of all try to locate your phone’s support center where the issue(s) might be fixed free or low cost. Although, this guide here is a do-it-yourself (DIY) free tutorial.