The Pop 5S or Pop 5X is one of the most adorable smartphones with incredible features released by Tecno having that perfect: display, RAM, ROM, runs Android OS, has long-lasting battery capacity, connectivity, multiple audio and video playing formats. But if for any reason you want to hard or soft reset your Pop 5S or Pop 5X then this is a DIY guide for you.

Need to go through the phone specs? You will find the full specifications of Tecno Pop 5S or Pop 5X here.

Users of Android smartphones like Tecno Pop 5S or Pop 5X mostly carry out a reset when the device becomes unresponsive or probably when they want to hand to the Tecno Pop 5S or Pop 5X or related device to someone else as a gift. But just before you proceed with your device reset do ensure you go through our quick fixing guide for camera, Bluetooth, SIM, Wi-Fi, YouTube or other issues that might be the reason you want to hard or soft reset Tecno Pop 5S or Pop 5X.

Just before you follow the tips below to hard or soft reset your Tecno Pop 5S or Pop 5X. Do a backup of your personal data:

• Set up an auto or carry out a manual backup regularly of your Tecno Pop 5S or Pop 5X following our guide here with data or Wi-Fi connection.
• You can also backup your Tecno Pop 5S or Pop 5X offline – without an internet connection following the steps provided here.
• If the issue is password-related. Be sure to check our tutorial on how to unlock forgotten Pop 5S or Pop 5X password without losing your data.

Here are steps on how to hard reset Tecno Pop 5S or Pop 5X:

Step 1: You might want to backup data because the reset will set your Tecno Pop 5S or Pop 5X back to its factory mode. Else move to step 2.

Step 2: Ensure that your Tecno Pop 5S or Pop 5X is charged to a minimum of 50% before you proceed.

Step 3: Hold down the volume up (or volume down) key and power button simultaneously for thirty (30) seconds or until the “Android or Tecno Logo” shows up.

Step 4: Use to volume key to Select “Wipe data/factory data reset”.

Step 5: Sit back and watch your wipe and after reset select “Reboot system now” and use the power button to accept.

Here is how to soft/factory reset Tecno Pop 5S or Pop 5X:

This option requires that the device must be in good working condition which will enable you to access the settings and do the reset.

Turn on the Tecno Pop 5S or Pop 5X if switched off.

Go to Settings

Backup & Reset menu.

Factory data reset.

Press the “Reset phone” option

That’s all, your Tecno Pop 5S or Pop 5X will erase everything in it and boot afresh.

Disclaimer: How to hard or soft reset guide for Tecno Pop 5S or Pop 5X by THEUPSPOT is mainly for education purpose and we are in no way responsible for any data lost or whatsoever makes your device warranty void. So, we strongly recommend you first of all try to locate your phone’s support center where the issue(s) might be fixed free or low cost. Although, this guide here is a do-it-yourself (DIY) free tutorial.